Category: Business Tips

Good Customer Service is Always a Good Idea

By Carmelina Karas I’ve heard it said that good customer service is hard to find – but it shouldn’t be. If you ask yourself what type of interactions you have enjoyed with other businesses, do any of them have to do with their customer service department? You may be...

Navigating The Hiring Process – And Succeeding!

By Carmelina Karas As a Spa Owner or Manager, you have a lot to think about. There is the day-to-day operations, communicating with suppliers and customers, and making sure all equipment and tools are in working order. Sometimes it may feel that you are doing the job of more...

Pinning for Business

By: Keri LaPlante Hearing the word Pinterest makes my heart flutter. I sign in and am instantly happy. My boards offer inspiration on what to wear for the day, help with dinner, and info on how to work-off that same meal. My pins portray my best self. The self...

5 Tips to Enhance an Online Presence

By Keri LaPlante            MagNet is a big conference held for Canadian magazine professionals and it just happened this past week. I didn’t need to attend the conference to know just how much social media has changed the face of business, but each course further...