Meet the winners of the 2022 Canadian Spa & Wellness Awards
Brentwood Bay Spa
Relaxation, the natural way
Victoria’s only five-star oceanfront resort, the Brentwood Bay Spa, strives to reflect the beauty and tranquility of the West Coast in all aspects of its spa. Drawing much of its inspiration from the island’s natural surroundings, the spa channels the most therapeutic facets of nature into its unique spa rituals that soothe the mind, body, and soul.
The spa, which boasts a West Coast contemporary feel, also incorporates the natural elements of the island into its design. Made mostly from wood, stone, and glass, the Brentwood was built to mimic its beautiful setting. Clear, broad windows present guests with an unobstructed view of the vast ocean water and lush, green forests of the island, leaving them at total peace with themselves and their surroundings.
The Brentwood offers a menu of unique experiences, such as vinotherapy, using grapes and wine which are infused with rich antioxidants and minerals, making it the perfect treat for winelovers. The Vino Stomp Pedicure, the most distinctive treatment, offers all the benefits of a conventional pedicure but with a unique twist. Whole, locally grown wine grapes are added to the foot soak for clients to crush with their feet, releasing antioxidant benefits. This lavish treatment also includes a grape exfoliation, vinotherapy foot massage, paraffin dip, a glass of wine to enjoy and even an OPI polish to take home. The Brentwood is an avid fan of vinotherapy treatments, focusing on utilizing wine externally rather than internally. Inspired by the wineries on the Saanich Peninsula, the spa incorporates the luxurious liquid to spice up traditional spa mediums.
One of the most popular treatments, says spa manager Kelsey Rogers, is the Essence of Life Signature Wrap. “The treatment begins with a green tea and seaweed body scrub followed by a glacial clay wrap. While the client is bundled in the wrap we perform a mini facial and scalp massage. We then remove the wrap with our Vichy shower, followed by a full body hydration with a seaweed body butter leaving the skin mineralized and deeply hydrated.” The treatment is meant to hydrate, detoxify, and infuse minerals into the skin and is extremely flexible to suit the needs of each client.
Brentwood’s massages, such as the West Coast Hot Stone Massage, can be tailored to meet the needs of each customer as well. “Each treatment can be adjusted for the guests’ preferences depending on the areas they would like to focus on.” Heated basalt stones are placed on either side of the spine, underneath the back, with large warm stones placed down the front of the body. The therapist will then use stones to actively massage the full body, front and back.
With a consistent clientele of honeymooners, it’s no wonder that the Brentwood Spa maintains an extensive spa menu of couples’ treatments for partners looking for a little TLC. Among the list is the Essence of Life Signature Massage Duet: a smooth flowing massage combined with hot basalt stones, local seaweed, and an exfoliation for feet and back, turning even the most rigid of couples into lithely lovebirds.
When it comes to attracting the attention of foreign visitors, even Victoria’s endless tourist must-sees are no competition for this spa. Those who step foot into the spa are charmed to return and it seems the Brentwood has discovered the secret to building a band of loyal clientele. What keeps guests coming back for more, says Rogers, is the accommodating, attentive staff who strive to pamper their guests with treatments that target specific problems. “We want to make our customers feel amazing.”
It also doesn’t hurt that all guests have access to the heated front lounge and pool. “We have a licensed pool deck. We are open every day of the year. Guests are welcome to use our outdoor heated pool and hot tub during their visit.” Guests are especially encouraged to take advantage of the inclusive pool service in the summertime.
There are many customer incentive programs in place to ensure clients keep coming back. “We offer a membership program that works on a yearly basis where we offer monthly specials and discounts toward our treatments.”
In the coming years, the spa wishes to stay consistent with its superior customer service while still evolving and adapting to the needs and wants of its clientele. Whether a client is looking for maintenance, relaxation, or a getaway, the Brentwood will deliver.
Size: 3,500 square-feet
Number of treatment rooms: 8
Number of staff: 14
Retail: Pevonia, Jane Iredale, Beauty Through Balance by Ancient Secrets