Avoid the use of counterfeit and fraudulent product in order to maintain the integrity of the industry

Raising the bar while inspiring staff

This historic hotel and spa is a beacon of wellness and was the first large luxury spa in Toronto

For the majority of individuals, it’s not just about their beauty outcomes, it’s about walking out of their favourite spa feeling replenished—both physically and emotionally

Making the most of what you already have can lead to a hidden revenue stream.

Starting a new spa business isn’t easy. But then again, expanding it to a successful franchise takes it to a whole new challenging level that demands an abundance of commitment and passion.

A strong social media presence is non-negotiable for most industries, including today’s spas.

The esthetic and beauty industry is constantly on the lookout for better ways to fight those infernal follicles. And spa clients are willing to spend the money.

Go-to revenue streams in 2021 and beyond.

Allison Hegedus, president of Vida Spas, explains the foundations of their success.

The pandemic has spawned a new type of spa client, so this team developed the COVID-19 response initiative.

Sherina Jamal, creator of Beauty Through Balance skincare, shares her path to success.

This year, plan to harness the power skills of flexibility, resilience and creativity.

Financial and mental fortitude put to the test.

Dr. Diane Wong's honest look at COVID-19's impact on the spa industry.

Here are five non-negotiable strategies to adapt and evolve in the new economy.

Spa owners are rising to the challenge as they reopen, and rethink, during COVID-19.

To return to a position of strength after the concerns over COVID-19 are subdued, your choices right now will dictate your level of success.

How the industry is welcoming everyone - not just women.

We asked some industry veterans – spas, distributors and marketers – for their insights into successful branding.

Retail best practices that businesses of any size and style can start implementing today.

The ‘high tech’ to your ‘high touch'

Valérie Grandury, clean beauty pioneer and founder of Odacité shares her journey to wellness, from overcoming breast cancer to creating the formula for a thriving skincare business.

The Global Wellness Summit Florida shone a spotlight on disease prevention. Roughly 70 per cent of all deaths result from preventable diseases.

Shafiqa Niaz is one of four Canadian women who received scholarships last year from Epiderma Esthetics, the largest network of medical esthetics clinics in Quebec and Ontario.

How new technology might be affecting the whole area of risk management.

Branding and social media go hand in hand, and it is hard to succeed at one without the other. Branding, creates a personality around your spa business.

Every business survives not only on its customer service but on its financial foundation. A lot of business owners shy away from the financial talk.

Making the spa accessible to all clients.

Proper infection control practices benefit both spa staff and guests.

Reaching out to first-time spa goers.

Find that staff properly trained in the most recent, efficient and innovative techniques are more productive and become extremely valuable to the team.

Bonnie and Will first conceived of the L.E.A.D. Spa & Wellness Conference in 2017, they wanted to stop seeing their spa clients go out of business.

Communication is key to building a better team.

Stacey Johnson shares the story behind her multi-million dollar company, Esthetics Plus.

A look into the world of mobile spas.

How Nadeem Jiwani went from float fan to spa founder

Spa guests aren’t just thinking about their own wellness, they are considering the wellness of the world around them.

It’s easy to forget that many active skin care ingredients are fragile. It’s only a matter of time until heat and oxygen render them useless.

Revenue management at the spa and how spa software can help.

Will your business benefit from medi spa treatments like laser and CoolSculpting? Here’s what you need to ask yourself.

Medi spa treatments for sun-damaged skin.

With stress and anxiety on the rise for adults and children alike, there is a need, now more than ever, for spas to offer services for children.