Latest Posts
A personal story of adapting under pressure
Dr. Diane Wong's honest look at COVID-19's impact on the spa industry.
5 Strategies to Adapt and Succeed
Here are five non-negotiable strategies to adapt and evolve in the new economy.
Reopening During COVID-19
Spa owners are rising to the challenge as they reopen, and rethink, during COVID-19.
A New Mindset Emerges in the Age of COVID-19
How the spa and wellness industry is transforming.
Relaunching your business in a whole new world
To return to a position of strength after the concerns over COVID-19 are subdued, your choices right now will dictate your level of success.
Keeping the Faith: Spa directors share how they’re navigating the pandemic
As government guidelines required immediate shutdowns, the spa industry was suddenly thrown into uncharted territory. Here are the steps they’re taking to survive.
All Together Now: Modern spas cater to everyone
How the industry is welcoming everyone - not just women.
Retail Excellence and Sales Success: Part 2
In the last issue, we discussed some of the basics of retail strategies for spas – but there’s much more to consider.
6 success strategies from industry insiders
We asked some industry veterans – spas, distributors and marketers – for their insights into successful branding.
Achieving Retail Excellence and Profit: Part 1
Retail best practices that businesses of any size and style can start implementing today.
A journey to wellness
Valérie Grandury, clean beauty pioneer and founder of Odacité shares her journey to wellness, from overcoming breast cancer to creating the formula for a thriving skincare business.
The new frontiers of wellness
The Global Wellness Summit Florida shone a spotlight on disease prevention. Roughly 70 per cent of all deaths result from preventable diseases.
Medi-spas east to west
Shafiqa Niaz is one of four Canadian women who received scholarships last year from Epiderma Esthetics, the largest network of medical esthetics clinics in Quebec and Ontario.
Pushing the boundaries
How new technology might be affecting the whole area of risk management.
Communicating your brand on social media
Branding and social media go hand in hand, and it is hard to succeed at one without the other. Branding, creates a personality around your spa business.
Managing the financial side of your spa
Every business survives not only on its customer service but on its financial foundation. A lot of business owners shy away from the financial talk.
Under Construction: Recent renovation stories
When is the right time to renovate your spa business? “When you know, you know,” says Sonia Imerti, owner of…
5 things that happen when you upskill your spa staff
Find that staff properly trained in the most recent, efficient and innovative techniques are more productive and become extremely valuable to the team.
L.E.A.D.ing the way
Bonnie and Will first conceived of the L.E.A.D. Spa & Wellness Conference in 2017, they wanted to stop seeing their spa clients go out of business.
Leading Spas of Canada establishes standards and practices
Communication is key to building a better team.
My business journey
Stacey Johnson shares the story behind her multi-million dollar company, Esthetics Plus.
Breast cancer awareness and the socially conscious spa brand
Spa guests aren’t just thinking about their own wellness, they are considering the wellness of the world around them.
Shelf Life
It’s easy to forget that many active skin care ingredients are fragile. It’s only a matter of time until heat and oxygen render them useless.
Ready for medi?
Will your business benefit from medi spa treatments like laser and CoolSculpting? Here’s what you need to ask yourself.
Spa treatments for young clients
Most spas are dedicated to serving clients in their teens and up, but according to a 2013 report by ISPA,…
What do clients look for in a wellness retreat?
5 things people seek in a wellness retreat.
Anna-Cari Gund – Wellness trends and education driving the spa industry
How spa therapists and managers can educate themselves to be successful wellness practitioners.
Quality guaranteed
As spa treatments continue to gain popularity across the country, concerns around hygiene and safety have come into the spotlight.
Going organic as a spa business strategy
Are you debating a shift in your spa business to become organic?
It’s Canada’s turn to #BeCrueltyFree
Many effective methods for testing cosmetics products and their ingredients have been adopted as innovative substitutes for animal testing.
3 ways to innovate
It has become necessary for spas to differentiate themselves through innovation.
Creative communication – 5 ways
The art of creatively conveying spa benefits to your client.
From the red carpet to the spa
Considering how important the red carpet has become, it should come as no surprise that spa clients are looking to recreate that celebrity magic when they come in for a beauty treatment.
